Minimalist architecture and décor, both inside and out, with … I tried to reach out to the Rooms Division manager multiple times and had no response. There are 7 restaurants on site, along with a coffee shop/café. Every restaurant was so good. The wedding on the beach and reception were both fantastic! The music was a bore. They offer Spanish lessons, cigar making classes, water aerobics, step fitness classes, beach volleyball. My room was fine, other than the AC being so-so. A huge thank you to Lizbeth Medina for her service!! Top 8 Family All Inclusive Resorts in Cancun (Best 2019) - Duration: 12:33. The water park and splash pad were not ready. It was a disappointment for the kids, but they still had a good time with the Explorer Club activities. We ate at the preferred breakfast restaurant, once, and the service was horrible. Now Sapphire Riviera Cancun: Holiday April 2019 - See 10,554 traveller reviews, 9,665 candid photos, and great deals for Now Sapphire Riviera Cancun at Tripadvisor. Now Sapphire Riviera Cancun. Now Sapphire Riviera Cancun: Destination wedding 2019 - See 10,496 traveler reviews, 9,581 candid photos, and great deals for Now Sapphire Riviera Cancun at Tripadvisor. Always a smile, remembered our names and our drink orders! Now Sapphire Riviera Cancun: Under renovation - See 10,459 traveller reviews, 9,532 candid photos, and great deals for Now Sapphire Riviera Cancun at Tripadvisor. Our phone wouldn't work, toilet's water was not turned on and our refrigerator was just plugged in so our dying thirst for cold water after finally getting into our 2.5 hours late could not be satisfied. Now Sapphire Riviera Cancun, Riviera Maya dès 138€ sur Tripadvisor: Consultez les 10 553 avis de voyageurs, 10 439 photos, et les meilleures offres pour Now Sapphire Riviera Cancun, classé n°9 sur 39 hôtels à Riviera Maya et noté 4,5 sur 5 sur Tripadvisor. Hotel Overview. Situé sur le front de mer des Caraïbes, à seulement 20 minutes de l'aéroport, le Now Sapphire Riviera Cancun dispose de 2 piscines extérieures et d'un parc aquatique (hauteur minimale autorisée de 1,1 mètre), un parc aquatique pour enfants (à l’Explorers Club) et de chambres luxueuses offrant une vue sur la mer ou le jardin tropical. The sports bar needs to be updated with a better sound system.The resort property is beautiful overall but everything shuts down but 1am there is no nightlife. I am also the Travel Agent who assisted with the reservations. I booked this resort under the impression it was renovated, it wasn’t in my option the room was average but the air conditioning didn’t get that cold. Your valuable comments will be shared with the Operations Committee.Iroshi, Elvis, Entertainment team, and Martin will be glad to hear your comments about their service. Also, the water was very murky until you were about a quarter mile away from shore. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Some of the Dreams are nicer than some of the Now and vice versa. We were told to walk around the party and could not use certain bars and walkways during the party time! The water park is being promoted as open that is not the truth it’s in pieces behind curtains! I should say it was not our waiters fault that there was only one chef in the back. Every morning, we ate at the buffet, having the traditional breakfast foods and some Mexican breakfast items as well. Thank you everyone for everything. Part 2 of the project begins in late August/September 2019 and will include changes to the remaining guest rooms by the pool and beach; all beachfront guest room buildings are supposed to get swim-up suites (one of my favorite guest room categories!). Baye Petempich est à quelques minutes. Both offer different vibes for what you are looking for. Both will be ready in October. We took a bike ride into a small town with Katherine, and it was a blast, despite our bike tires kept running out of air so we had to keep stopping. L'un de nos meilleurs choix pour Puerto Morelos. Now Sapphire Riviera Cancun. When do you expect the waterslides to be completed? It was also very rocky.We really did enjoy our time very much and would return in the future. pool volleyball, water polo, pool basketball, flag football, beach soccer, archery, tennis, etc. We appreciate your remarks about the waiters and concierge, Cristell, Carlos, and isaac. NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review Responded 18 November 2019 Dear Guest, On behalf of the entire staff of Now Sapphire Riviera Cancun and myself, we would like to take this opportunity to thank you for choosing our Resort, among all other resorts within this destination, to enjoy your first holidays in my beautiful country, … We did get to the resort about a week after reopening. One morning I had Room Service which was fine.I got a hot stone massage, which was fantastic! There has been a delay in the reopening, so the resort does plan to be back in operation soon. Now Sapphire Riviera Cancun Set in a tropical landscape of palm trees, soft sand and sparkling azure sea, combining a AAA Four Diamond award designation with Unlimited-Luxury(R) amenities, Now Sapphire Riviera Cancun redefines all-inclusive and offers the perfect escape for families with teens and tweens, couples and friends. Now Sapphire Riviera Cancun offers Unlimited-Luxury ® amidst impressive Mayan architecture, lush landscaping and resplendent ocean views. Multi-generational families and friends will enjoy each all inclusive family resort with Unlimited-Luxury® inclusions. Now Resorts and Spas offer guests vibrant beachfront family vacations settings where both excitement and relaxation await. ... Now Sapphire Riviera Cancun Aerial 4k by All Inclusive Vacations - … Yes, there will be a water park at the activities pool for teens and adult and another one (small) for kids a the Explorers Club. Taxes and fees that are shown are estimates only. Now Sapphire Riviera Cancun: RENOVATIONS ARE THE BEST THING YOU DID - See 10,467 traveller reviews, 9,538 candid photos, and great deals for Now Sapphire Riviera Cancun at … Your email address will not be published. You have to make reservations at 1pm day of, but it is worth it! Now Sapphire Riviera Cancun is ranked #90 among luxury hotels in Maya Riviera & The Yucatan by U.S. News & World Report. He is such a sweet, helpful and caring person who always helped us throughout our stay. Phone: (52) 998.872.8383 Fax: (52) 998.872.8384 info.nosrc@nowresorts.com. Just traveled to this property the day the reopened from renovating their facilities. Now Sapphire Riviera Cancun: RENOVATIONS ARE THE BEST THING YOU DID - See 10,518 traveller reviews, 9,606 candid photos, and great deals for Now Sapphire Riviera Cancun at Tripadvisor. The water for about 10 feet in is a murky color. Réserver Now Sapphire Riviera Cancun, Puerto Morelos sur Tripadvisor : consultez les 10'475 avis de voyageurs, 10'323 photos, et les meilleures offres pour Now Sapphire Riviera Cancun, classé n°8 sur 38 hôtels à Puerto Morelos et noté 4.5 sur 5 sur Tripadvisor. Each night was a different show. Thank you on behalf of them.We appreciate you have shared your experience with others, and we look forward to welcoming you back in the near future.With kind regards,Olivia RodríguezSocial Media CoordinatorNow Sapphire Riviera Cancuninfo.nosrc@nowresorts.com. Also you can request a cabana for the next day complimentary! We hope to see you soon at our beautiful resort. Dear Guest,We really appreciate that you took the time to post your feedback on Tripadvisor. Now Sapphire Riviera Cancun. Single Mom Adventures 4,004 views. If you are looking for entertainment this is not your resort. Hotel Overview. The weather was perfect the entire time, with the occasional Caribbean rain shower that passed within minutes. Diaz family from Texas! Now Sapphire Riviera Cancun: Now Sapphire Vacation June 2019 - See 10,415 traveller reviews, 9,465 candid photos, and great deals for Now Sapphire Riviera Cancun at Tripadvisor. There were a few obstacles that we did have to overcome, though. Now Sapphire Riviera Cancun: Holiday April 2019 - See 10,554 traveller reviews, 9,665 candid photos, and great deals for Now Sapphire Riviera Cancun at Tripadvisor. Also our service from the Preferred Club Concierge Miguel was great! Check prices, photos and reviews. Dear guest,Thank you for choosing our Now Sapphire Riviera Cancun resort for your last stay in Riviera Maya. Now Sapphire Riviera Cancun: Now Sapphire Vacation June 2019 - See 10,415 traveller reviews, 9,465 candid photos, and great deals for Now Sapphire Riviera Cancun at Tripadvisor. Découvrez les offres pour l'établissement Now Sapphire Riviera Cancun, et notamment les tarifs intégralement remboursables avec annulation sans frais. Les clients sont ravis par l'emplacement. The exceptional suites at Now Sapphire Riviera Cancun provide a sparkling, serene space to relax and recharge during your stay. Now Sapphire Riviera Cancun: Voyage janvier 2019 - consultez 10 523 avis de voyageurs, 9 632 photos, les meilleures offres et comparez les prix pour Now Sapphire Riviera Cancun sur Tripadvisor. He made the entire experience on this dinner. It took us an hour and a half to complete our breakfast. We really enjoyed the resort, staff was excellent, food and drinks were awesome!! We were delighted to hear that you enjoyed the resort, especially the service. Warmest regards,Olivia RodríguezSocial Media Coordinator Now Sapphire Riviera Cancuninfo.nosrc@nowresorts.com. For a drink, … When we got there, our floor was still dusty, like they just finished plastering. Diego, Misel, and Manuel will be glad to read your feedback about their service. All prices are valid for new bookings only, for the dates shown only, and are subject to change without notice. A bit disappointed about the false advertising but we made the best of it. Super Manzana 11 Manzana 9 Lote 10 Puerto Morelos Benito Juárez … With a variety of attractive activities and entertainment options, there is something for everyone at Now Sapphire, including your youngest travelers!. Thank you on behalf of them.We really hope to have the opportunity to welcome you back in the near future and regain your confidence with our service.Sincerely,Olivia RodríguezSocial Media Coordinatorinfo.nosrc@nowresorts.com, This is the version of our website addressed to speakers of English in the United States. We are so glad to hear that you liked the renovated areas as well as the service. The price shown on the payment page constitutes the final guaranteed price, is subject to availability and prevails over any other price, until the current session expires. Now Sapphire Riviera Cancun offers Unlimited-Luxury ® amidst impressive Mayan architecture, lush landscaping and resplendent ocean views. Now Sapphire to Close for Renovations Posted on August 8, 2019 Now Sapphire Riviera Cancun is in the middle of a resort renovation. But the staff at the preferred pool was awesome! Yes, there will be a water park at the activities pool for teens and adult and another one (small) for kids a the Explorers … During both phases, additional renovations will be completed throughout the resort including the following: To avoid guest disruption, the resort had been planned to close from August 26 through Oct. 10. Now Sapphire Riviera Cancun offers Unlimited-Luxury ® amidst impressive Mayan architecture, lush landscaping and resplendent ocean views. Dreams and Now are kind of the same level but dependent on which one. I also really enjoyed the food and service at Cibu! Now Sapphire Riviera Cancun - Optional Unlimited-Luxury Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos Benito Juarez, QR, 77580, Mexico . https://www.booking.com/reviews/mx/hotel/now-sapphire-riviera-cancun.html As a preferred club guest, the pool cabanas were free as long as you reserved them at 8a at the main pool the day before you would like it. Your valuable feedback will be shared with the Operations Committee to improve the opportunity areas.Lizbeth, Isaac, Eduardo, and Miguel will be so happy to read your wonderful comments about their service. Now Sapphire Riviera Cancun: No problems - See 10,545 traveller reviews, 9,659 candid photos, and great deals for Now Sapphire Riviera Cancun at Tripadvisor. Shop and save with our best price per month chart. NEWLY RENOVATED. No pool food service. Set in a tropical landscape of palm trees, soft sand, and sparkling azure sea, Now® Sapphire Riviera Cancun is the perfect escape for the whole family! ... PUERTO MORELOS | Day 3 | Now Sapphire Riviera Cancun - Duration: 14:55. Notify me of follow-up comments by email. They just never stop! Some people had a temporary room for a night. Les lits sont préparés avec une couette en duvet d'oie. Our guests’ observations are more than welcomed, as they enable us to improve and correct the services we render to all our fine clientele, among which you are. Toggle search panel … Side note- the hotel buildings do not have elevators so if you have mobility issues request a 1st floor tropical view or book a swim up suite. !Activities and the singers in the lobby every day was an extra bonus!Unfortunately not the resorts fault, the ocean was nasty! Mexico and Dominican Republic Vacation Videos 13,787 views 18:29 NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review Responded August 19, 2019 Dear Guest, On behalf of myself and the entire staff at our resort, we would like to take this opportunity to thank you for choosing our Resort over numerous others in the area, to enjoy your holidays in Cancun. !The resort also had a private party the guests staying there was not allowed to attend. I do wish the hotel had communicated with us prior about the renovation and expectations. As soon as I hear something official I will post it. We had hibachi twice, and only ate at Paramour once, but wish we had a chance too more often. I hope I got their names spelled right! Post was not sent - check your email addresses! Now Sapphire Riviera Cancun: Mexico 2019 - See 10,453 traveler reviews, 9,519 candid photos, and great deals for Now Sapphire Riviera Cancun at Tripadvisor. The beach was good and seaweed wasn’t too bad. - consultez 10 528 avis de voyageurs, 9 639 photos, les meilleures offres et comparez les prix pour Now Sapphire Riviera Cancun sur Tripadvisor. They do rake it a couple times a day. Hotel Overview. I was there for 5 nights for a friend’s destination wedding! Now Sapphire Riviera Cancun - Optional Unlimited-Luxury Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos Benito Juarez, QR, 77580, Mexico . !But the pool was beautiful and overlooked the ocean!! The kids splash pad also was not open as advertised on Facebook and the home website. I would not want to trade Sapphire for Dreams Riviera Cancun or Dreams Sands, for example, but I would exchange it for Dreams Playa Mujeres.But that is totally based on my wants for a resort and the reviews I have looked at. Now Sapphire Riviera Cancun has been recognized with the AAA Inspector’s Best of Housekeeping award, granted to AAA Inspected & Approved hotels for earning the highest possible cleanliness and condition scores. Eduardo from the buffet is a gem! Last updated on Sep 30, 2019; Now Sapphire Riviera Cancun redefines all-inclusive and offers the perfect escape for families with teens and tweens, couples and friends. Part 1 began May 5, 2019, and has included guest room renovations at the rear of the resort. This resort will be temporarily closed for renovations August 26, 29019 to October 10, 2019! We are sorry that we did not live up to your expectations. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. ... Now Sapphire Riviera Cancun (All-Inclusive Resort, Mexico) - Walkthrough - Duration: 14:38. more. Une télévision LED 50 pouces donne accès aux chaînes par câble et offre un lecteur de DVD. Dear Guest, Thank you for taking the time to share your past experience at Now Sapphire Riviera Cancun. There's little within walking distance, but the resort's easy access to the freeway makes it a good base for those wanting to explore the Riviera … Thank you on behalf of them.We really hope to welcome you back in the near future.Warmest Regards,Olivia RodriguezSocial Media CoordinatorNow Sapphire Riviera Cancuninfo.nosrc@nowresorts.com. It is a beautiful resort and we had so much fun. He was so good and concerned and attentive. Thanks for taking cate of us! !We will definitely be back!!! The hibachi from Lemongrass was tasty and fun! The juice tastes weird so a lot of waster drinks . Part 1 began May 5, 2019, and has included guest room renovations at … Barefoot Grill was great for grabbing lunch while at the pool! Some of the Dreams are nicer than some of the Now and vice versa. Every one of our resorts features sun- soaked beaches, elegant accommodations, a world … Find details on rooms, activities, services and more. Une gamme d'oreillers au choix est à votre disposition. Now Sapphire Riviera Cancun: RENOVATIONS ARE THE BEST THING YOU DID - See 10,518 traveller reviews, 9,606 candid photos, and great deals for Now Sapphire Riviera Cancun at Tripadvisor. Now Sapphire Riviera Cancun - Optional Unlimited-Luxury Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos Benito Juarez, QR, 77580, Mexico . • … Now Sapphire Riviera Cancun: Destination wedding 2019 - See 10,573 traveller reviews, 9,697 candid photos, and great deals for Now Sapphire Riviera Cancun at Tripadvisor. I didn’t notice too much construction noise. So the resort itself was a little above average with food, location, and rooms. Now Sapphire Riviera Cancun is in the middle of a resort renovation. Your feedback will be shared with the Operations Committee.We are hoping to see you back very soon so that more everlasting memories are added to the ones you already have. Now Sapphire Riviera Cancun is in the middle of a resort renovation. We are delighted to hear that you enjoyed your stay at the Now Sapphire Riviera Cancun. Please see our partners for more details. We really appreciated the services provided by our staff. We will share your comments with the Operations Committee.We look forward to welcoming you back again soon.Cordially yours,Olivia RodríguezSocial Media CoordinatorNow Sapphire Riviera Cancuninfo.nosrc@nowresorts.com. As a guest of Now Sapphire Riviera Cancun, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. Dear Guest, Thank you for your visit and for sharing your fantastic review on Tripadvisor about your stay at the Now SapphireRiviera Cancun. Now Sapphire Riviera Cancun: Now Sapphire Riveria Cancun Puerto Morelos - See 10,288 traveller reviews, 9,234 candid photos, and great deals for Now Sapphire Riviera Cancun at Tripadvisor. Experience the Newly Renovated Now Sapphire Riviera Cancun… Now Sapphire Riviera Cancun - Optional Unlimited-Luxury Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos Benito Juarez, QR, 77580, Mexico . Combining a AAA Four Diamond award along with luxurious amenities, Now Sapphire Riviera Cancun redefines all-inclusive and provides the perfect, worry-free escape. The resort’s team wants to thank you for allowing us to be part of your holiday vacation. Especially the french toast and made to order omelets! Minimalist architecture and décor, both inside and out, with a tropical feel. NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review. NEWLY RENOVATED. I would not want to trade Sapphire for Dreams Riviera Cancun … Warmest regards, Olivia. I played volleyball with Issac from the Entertainment team and the rest of the trip he would see me come chat and ask how I was doing! The staff is personable and goes above and beyond. I will post any reopening date I find. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Martine, the pool concierge, became one of our favorite people. Super Manzana 11 Manzana 9 Lote 10 Puerto Morelos Benito Juárez 77580 Quintana Roo,México AMResorts is a collection of luxury resort destinations, each with its own unique personality. Read on to learn about the top five kid-friendly activities at Now Sapphire! Minimalist architecture and décor, both … I just read the other day that the delay would be another month, but I can’t confirm this with the resort. Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. Review tags are currently only available for English language reviews. Rodríguez. This resort needs better pool entertainment and activities for kids at the pool. One of the biggest set backs of this resort was that the beach had a lot of seaweed and on our first full day there, I was stung by the jellyfish that hang in the seaweed. Now Sapphire Riviera Cancun: Voyage janvier 2019 - consultez 10 527 avis de voyageurs, 9 632 photos, les meilleures offres et comparez les prix pour Now Sapphire Riviera Cancun sur Tripadvisor. Now Sapphire Riviera Cancun: Ma semaine au Now Sapphire, Riviera Maya en février 2019 - consultez 10 499 avis de voyageurs, 9 590 photos, les meilleures offres et comparez les prix pour Now Sapphire Riviera Cancun sur Tripadvisor. Top 8 Family All Inclusive Resorts in Cancun (Best 2019) - Duration: 12:33. We stayed in a preferred club tropical view room, that was just finished that day. Come experience the Now Sapphire Riviera Cancun… after my recent stay, i saw how beautifulthe hotel is NOW, the new swimups areamazing, theweddinglocation is great and the great service is something that is incredible, the bar tenders and pool concierge go beyond imglad the hotelis back and that they open on time GREAT JOBMore, Dear Guest,On behalf of the entire staff of Now Sapphire Riviera Cancun and myself, we would like to take this opportunity to thank you for choosing our Resort, among all other resorts within this destination, to enjoy your recent holidays in Cancun. Your email address will not be published. Overall the staff was the highlight! Your important feedback will be shared with the Operations Committee. Our favorite pool side drink runner is Iroshi. Also are the swim out rooms finished and have lounge chairs? Now Sapphire Riviera Cancun offers all inclusive Riviera Maya honeymoon, vacation and wedding packages. Misel, Diego and Manuel. Required fields are marked *. NEWLY RENOVATED. Sorry, your blog cannot share posts by email. Our group had a lot of issues getting into their Ocean View rooms on time. Now Sapphire Riviera Cancun: Under renovation - See 10,554 traveler reviews, 9,665 candid photos, and great deals for Now Sapphire Riviera Cancun at Tripadvisor. Now Sapphire Riviera Cancun: 8 au 15 mars 2019 ,NOW est WOW , comme toujours .....! Reconnect and create new memories in our freshly renovated, stunning oasis. They were accommodating and professional and fun!! Our overall time was a blast though! Now Sapphire Riviera Cancun is located in the former fishing village of Puerto Morelos, just off the main Highway 307. I just returned from 5 nights at Now Sapphire and had a great time! Dreams and Now are kind of the same level but dependent on which one. Carlos the concierge in the lobby was helpful and made my birthday special! Vlogging with Lexi 597 views. I am Olivia Rodriguez - Social Media Coordinator at Now Sapphire Riviera Cancun. It was the most genuine service with a smile I have ever seen. Now Sapphire Riviera Cancun: Voyage janvier 2019 - consultez 10.441 avis de voyageurs, 9.504 photos, les meilleures offres et comparez les prix pour Now Sapphire Riviera Cancun sur Tripadvisor. Kind regards.Olivia RodríguezSocial Media CoordinatorNow Sapphire Riviera Cancuninfo.nosrc@nowresorts.com. The entertainment team was amazing too! 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